Core Fusion Leadership Development consulting goes beyond strategy. We deliver exceptional customer experiences (CX) through transformational employee experience (EX) and embed the strategy into a habit of excellence within your organisation.
Ranked within the CMO Top 50 and awarded 2017 CXO Marketing Leader of the year, our founder and principal consultant, Caroline Bonpain’s expertise includes the full spectrum of marketing, customer experience (CX), employee experience (EX), change and culture transformation. As a CX and EX expert, in partnership with Strativity, she consults for clients including QSuper, ANZ bank and Greyhound.
Her unique approach is focused on implementing change in a lasting and sustainable way.
With award-winning global marketing, customer experience (CX) and employee experience (EX) expertise, Core Fusion Leadership Development helps businesses transform with the right growth and people strategies.
Caroline Bonpain is an executive leader with over 18 years of international corporate experience, and a proven track record in growing major global brand’s profit and revenue across FMCG ( The Coca-Cola Company, Nestle, Kimberly Clark) and the technology sector (Dyson). Caroline has led and delivered a number of industry award-winning campaigns and has acquired a deep expertise and understanding of marketing (digital, retail, brand, PR, design, events), customer experience (customer strategy, best practice methodology, journey mapping, design principles and customer analysis), innovation, change management, culture transformation, leadership and people development across South Africa, the UK and Australia.
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